Return Policy

Scope

This Return Policy applies to our interior décor and styling services offered in Great Britain (England, Scotland, Wales): including in-home or remote consultations, room styling, colour and layout advice, and furniture and accessory sourcing. We are based in Woodford Green, IG8 0TH, United Kingdom. We do not sell physical goods directly; any furniture or accessories are sourced through third-party suppliers, and their return terms apply to those items.

Our interior styling and décor services are available to clients across the UK: from Greater London and the Home Counties to cities and towns in England, Scotland, and Wales. Whether you have booked a single-room styling package, a full home scheme, or a pre-sale staging project, the cancellation and refund principles below apply. For address-specific enquiries, our registered address is 15 Sunset Ave, Woodford, Woodford Green IG8 0TH, Great Britain.

Cancellation of Services

If you need to cancel or reschedule an interior styling consultation or room styling session, please contact us as soon as possible. We will try to accommodate changes. Cancellation terms (including any deposit or fee) will be set out in your booking or quote.

Refunds

Refunds for paid interior styling or consultation services will be considered on a case-by-case basis and in line with any agreement we have with you. Once work has started or deliverables have been provided, refunds may be limited. For goods ordered through us from third parties, the supplier’s return and refund policy applies.

Contact

For questions about returns, cancellations, or refunds relating to our interior décor and styling services in the UK, please use our Contact page or write to us at 15 Sunset Ave, Woodford, Woodford Green IG8 0TH, Great Britain. We provide interior styling, room schemes, colour advice, and home staging across Great Britain and will respond to enquiries from clients in England, Scotland, and Wales as soon as possible.